Booking & Cancellation
Our website has a great search function which assistes you to find the ideal boat & tour. If you want to see as many options as possible just enter the number of persons coming along for the trip.
Once you found your dream boat, click the BOOK NOW button (just under the boat slideshow). Boats which are registered with our online availability and booking system will offer you instant online booking, whereas you will pay a 20% deppsit via creditcard/Paypal. For other boats you will get our contact form where you can enter your requirements such as group size and preferred date.
Please understand that the latest time to accept a full day booking is 7pm on the previous day.
If you need assistance during boat selection or booking process you can contact our Thai hotline: +66805249091 (Whatsapp, LINE, Wechat)
Our Cancellation Policy:
Private Yacht LTD will cancel a trip if the weather conditions do not allow for an enjoyable tour. For this the Private Yacht LTD is the sole judge. In case of a cancellation due to bad weather we will offer an alternative date or the full refund of ALL payments. In other words: YOU HAVE NO RISK OF LOSING MONEY DUE TO BAD WEATHER.
For cancellations from the customers side, the following cancellation fees apply:
cancellation less than 48 hrs. before tour start: 50% of the agreed tour price
cancellation less than 24 hrs. befor tour start: 80% of the agreed tour price
Frequently asked Questions:
How can I firmly reserve a private boat trip?
Some of our boats such as ATHENA or HURRICANE you can book easily through our realtime online booking system. All is self explaining and in the end you will pay a 20% deposit through various payment channels (bank transfer, PayPal, Credit Card). For some boats we do not offer realtime booking, so we will issue an invoice (over a 20% deposit) which you can also pay through the above mentioned channels. If you are uncertain as to which boat/tour is the most suitable for your group pls just contact us and we will work out a perfect yacht trip for you.
What about the hotel transfers to/from the boat?
For some boats we have the transferfers packaged into the tour prices, for others we don't. We can always arrange a transfer at true taxi costs if required.
IMPORTANT NOTICE: all transfers are arranged in a way that you will board your boat in due time. However, our drivers will not wait for more that 10 minutes as they have tight schedules. In case you missed a car you will have to arrange your own transport to the boat. There are no reimburesments for additional transportation costs or lost cruising times. All transfers are arranged from one single pickup point only. If your villa or hotel is situated in the hills, our drivers might refuse to drive all the way to your door. In this case the pickup point will be moved to the nearest place which is considered safe by our driver.
Are there any additional or hidden costs when I book a trip?
No. You pay for an all inclusive tour and there will be no extra charges of any kind. All taxes are included in the stated prices. Hotel transfers are inluded in the trips except hotels in extremely remote areas such as Thong Krut or Thaling Nam. In this case we provide just one way pickup. If you book a trip to Ang Thong National Marine Park or Nang Yuan, you will have to pay 300,- Baht per person (app. 8 U$) to the local park rangers who look after the area.
Do you accept credit cards?
Yes, our online booking system will direct you to Paypal as booking gateway as final step of the booking process. You can pay from your paypal account, or - if you don't have any - click "I do not have a paypal account" and use your credit card just like in any other webshop. Visa, Mastercard and Amex are accepted amongst others. The booking system will by default charge 20% of the tour price as a deposit.
Can I go to Ang Thong National Marine Park in a day by sailboat?
Yes you can. Our yachts PRIMADONNA and NAUTINESS can do the trip in a day. However, be aware that the transfer time to reach there will strongly depend on the wind conditions and can easily excess 3 hrs. If you are a sailing enthusiast this is perfectly fine. If your main focus is to reach the park as quickly as possible, book a speedboat.The best way to see the park is to visit it for a multi day trip. You can then enjoy the magic and serenity aside of the usual visiting times of the many tour boats reaching there daily.
Can I get a discount?
Private Yacht already offers the best price/service ratio in any given boat category. On top we are not charging 'high season' surcharges, as we feel we still deliver the same product. And this product is priced rock bottom. All year round - for everyone.
Can we review your services?
Yes, please, we invite our guests to post their honest impressions on our Google Business Page and on our Facebook Page and with tripadvisor. Furthermore we have a dedicated guest rating system visible at boat description level.